PetSmart at 3081 South 5600 West in Salt Lake City, Utah

Customer Reviews about PetSmart

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  Great spots to get pet stuff. I rated at top because it's close to her house. Doesn't have absolutely everything but it's got a lot. I also like that it is connected to Banfield.
  May 21, 2017

  by Aaron Bettinson
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  NEVER EVER buy here at this company again !!! West Valley City Assistant store manager Lisa and The actual store manager name ( unknown ?) Have very poor customer service skills ! denied my return because their computers can't pull up my purchases at another location under my rewards number . The clerk said that because I purchased it at another location I might have to go back there to make the return . Now I have to go home and look EVERYWHERE for the receipt !! Let me just say , talk about a HUGE INCONVENIENCE because around the time of purchase I was diagnosed with cancer so like I have the time or the health to drive all over town to make a simple return wanted an EXCHANGE NOT CASH !!! Have some compassion my Gosh !!! Oh and the product I purchased from this company never worked to begin with strait out of a UNOPENED UNUSED BOX with & behind a locked glass . So what does that say ?? ! I really hope these people never suffer from Cancer, I would not wish that upon anyone . But This WEST VALLEY CITY STORE HAS NO COMPASSION WHAT SO EVER !!!! Someone needs to re- train the store managers on "Good people & customer service skills !!!!!! ALL Petzmart locations Lost a loyal customer and I will let EVERYONE I know & love to SHOP ELSEWHERE if I could of given a negative star I would !!!
  April 14, 2017

  by Meli Garcia

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